You can add reviews manually to existing products, you should use this if a review has been left on another platform or someone has given you a review in person.
- Navigate to reviews
- Click Create Review
- Fill out the details
- Click Create
Field | Required | Description |
Rating | Yes | The rating can be 1-5, in Beacon these represents stars |
Customer Name | Yes | Set the customers name, usually customers will not want their full name so we suggest using just their first name or company name |
Product | Yes | You can only assign one product to a review, this list includes all child variations as well as their parent products. |
Title | No | The title can be used as a brief description of the review, these are not used often, only on websites that request them. |
Body | Yes | The body is the main review that the customer has left, type this out exactly as the customer has said for 100% legitimacy |
Where was this review left? | Yes | This is used to tell the system where this review was left, for example, a customer may of reviewed the product on Facebook. |
When was this review left? | Yes | This column is used to tell customers when the review was left, rather than the review time being when you add them. |